Last Updated: January 1, 2024
Thank you for choosing TheStyloBlend (“we,” “us,” or “our”). Our Refunds and Returns Policy is designed to ensure a fair and transparent process for both our customers and our business. Please read the following information carefully.
1. Returns Eligibility
We gladly accept returns for physical products within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
2. Initiate a Return
To initiate a return, please contact our customer support at [email protected]. Provide your order number, details of the item you wish to return, and the reason for the return. Our customer support team will guide you through the process.
3. Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item. We are not responsible for items lost or damaged during the return process.
4. Inspection and Refund Process
Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If the item is approved, we will process your refund within 5 business days. Refunds will be issued to the original payment method.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide instructions on returning the item, and a replacement or refund will be issued upon inspection.
6. Contact Information
If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us at [email protected]
7. Exchange Policy
We currently do not offer direct product exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.
8. Amendments to the Policy
We reserve the right to update or modify this Refunds and Returns Policy at any time. Changes will be effective immediately upon posting on our website.
By purchasing from TheStyloBlend, you acknowledge and agree to the terms outlined in this Refunds and Returns Policy. Thank you for your understanding and cooperation.